Shipping Information, Duties and VAT

DELIVERY TO UK.

We offer free shipping on all orders over £40 in value for delivery to the UK. Orders under £40 the following charges will apply.

Orders up to £9.99 £1.95
Orders £10.00 to £19.99 £2.95
Orders £20.00 to £39.99 £3.95
Orders over £40.00 Free

With orders over the value of £75+, we use signed-for services (Royal Mail, DPD Local or others). Please note that for UK orders it can take up to 7 working days to receive your order, especially during busy periods. If more than one order is placed by a customer in quick succession, we will usually try & consolidate these orders into one shipment.

Orders shipping to Europe & International destinations can take much longer to reach you, we have to allow up to 21 working days especially during busy periods.

DELIVERY TO THE EUROPEAN UNION (EU).

Delivery to EU destinations: the prices are.

Orders up to £29.99 £9.00
Orders of £30.00 and over £12.00

Please note that unfortunately we cannot deliver to international PO Boxes.

DELIVERY TO INTERNATIONAL CUSTOMERS i.e. USA, CANADA, AUSTRALIA &

NEW ZEALAND.

Sweet Poppy ship internationally! Unfortunately some items my be uneconomical to send due to size and weight. Rule of thumb is all stencils are fine as these will post as a large letter.  Our Dimensional paste and tapes etc will have to be posted as parcels and the price increases significantly if you have any issues or require confirmation then please drop us an email for pricing. If we deem the order to be uneconomical then we contact you by email to reach a satisfactory outcome. All items are posted via Royal Mail International Track & Sign.

Orders up to £29.99 £12.00
Orders of £30.00 to £49.99 £16.00
Orders of £50.00 to £100

orders over £100 please email for carriage costs.

£18.00

We feel this is fantastic value and hope you do too.

Please note that unfortunately we cannot deliver to international PO Boxes.

CUSTOMS DUTIES.

If you live outside the UK, your order may be subject to import duties and taxes. These import duties are levied by customs at the point of entry to the destination country, and are out of the control of The Craft Station Ltd. If your parcel is liable for import duties or other taxes, they must be paid before the parcel is released by customs for delivery. Please contact your local customs office to obtain more information about your country’s customs policies.

VAT ON UK ORDERS.

20% VAT is due on all orders for delivery to the UK. The prices listed on our website are inclusive of VAT.

VAT ON ORDERS TO THE CHANNEL ISLANDS, EUROPEAN UNION, USA, CANADA, AUSTRALIA & NEW ZEALAND

Customers from the Channel Islands, European Union, USA, Canada, Australia & New Zealand do not pay UK VAT on purchases from The Craft Station Ltd. For countries outside of the UK, the prices listed on our website are displayed inclusive of UK VAT by default, however this charge will be removed at checkout for all non VAT Countries.

At the checkout stage when you enter your address for delivery, all relevant taxes (if any) will be applied or deducted and the order total will be amended automatically”. This will be clearly marked as taxes.